Manager, IT Quality Assurance

Date posted:

Department:

Information Technology

Location:

Long Island City (HQ) - Queens, NY

Description:

Responsible for managing enterprise wide system quality assurance. Ensures the testing of applications meets business requirements without defects and that industry standard testing methodologies are followed.

Accountabilities:

• Help design and implement quality processes for the organization including Test Strategy, Test Planning, Test Estimation, Test Case Design, Traceability Matrix, Test Execution, and Project Planning deliverables

• Perform functional, regression, online/batch interface testing, data migration testing, data warehouse testing and performance testing

• Evaluate testing practices and define the appropriate test framework (architecture, methodology)

• Responsible for successful software quality assurance (SQA) performance as defined by Project Delivery and Analyze trends for continuous performance improvement

• Manage overall daily operations of the software QA team and environment

• Provide for scheduling of staff and ensuring that team members provide support coverage consistent with meeting project expectations

• Responsible for organizing the business sign-off for the key stages of testing

• Assist business units in developing test cases

• Develop and execute test scripts for existing and future projects

• Responsible for researching, locating, and developing innovative automated testing infrastructures and methodologies and maintaining automation scripts

• Analyze test cases to determine weak and/or untested areas and initiate measures to expand test coverage to address

• Manage development and documentation of standards for implementation of automated testing tools for existing and future projects

• Promote and support the use of testing automation and performance testing on new projects and existing applications and platforms

• Promote flexibility and innovation in utilizing and managing different sourcing strategies, different development approaches (agile, iterative, waterfall) and different methodology for maintaining user requirements

• Responsible for planning and execution of various projects and release testing simultaneously

• Coordinate with both onsite and offshore QA consultants from external vendor and review their test plan and execution results, and provide necessary feedback

• Promote increased usage and standardization of metrics, especially in the areas of test management and defect tracking using Microsoft TFS

• Direct the development and implementation activities of performance testing in accordance with IT policies, procedures, and standards, to ensure that business results are accomplished as specified

• Work closely with colleagues, vendors, and other stakeholders to identify and maximize opportunities to utilize testing to improve the delivery of reliable applications that meet business requirements without defects

Qualifications:

TYPE & AMOUNT OF EXPERIENCE:
• Bachelor’s degree in Computer Science or Applications and at least 7 or more years of experience in QA process and software testing
• Experience testing in UNIX/Linux environment

TECHNICAL COMPETENCIES:
• Advanced understanding of software QA methodologies, practices, and processes
• Advanced knowledge of testing tools including Microsoft TFS, Quality Center, Quick Test Pro, Load Runner, JMeter, Selenium etc.
• Very strong knowledge of core banking applications and functional knowledge of financial industry
• Knowledge of standard web technologies, including app servers, web servers, relational databases, browsers, etc.
• Project management background

BEHAVIORAL COMPETENCIES:
Leading the organization:
• Managing change
• Solving problems and making decisions
• Managing politics and influencing others
• Taking risks and innovating
• Setting vision and strategy
• Managing the work
• Enhancing business skills and knowledge
• Understanding and navigating the organization
Leading self:
• Demonstrating ethics and integrity
• Displaying drive and purpose
• Exhibiting leadership stature
• Increasing your capacity to learn
• Managing yourself
• Increasing self-awareness
• Developing adaptability
Leading others:
• Communicating effectively
• Developing others
• Valuing diversity and inclusion
• Building and maintaining relationships
• Managing effective teams and work groups

WORK ENVIRONMENT/CONDITIONS:
• Standard office conditions
• Willingness to be on call 24 hours a day and ability to work flexible schedule is necessary

In addition to any specific job requirements in connection with Bank Secrecy Act and/or OFAC (BSA), employee must (i) be aware of BSA matters commensurate with the position; (ii) report any suspicious activity to the manager or compliance department; and (iii) satisfactorily complete any required BSA training.